亚博取款快速安全:“数字时代的社会治理”前沿系列讲座第三讲：Does the crying baby always get the milk?2022-04-01 文：亚博取款快速安全 图：亚博取款快速安全
题 目：Does the crying baby always get the milk? An analysis of government response for online request
主 讲 人：蔡天骥 澳门大学副教授
主 持 人：李婷
Studies explore the effects of institutional or social-economic factors at the macro level on government response, while one thing that has frequently been overlooked is text itself. When a petitioner drafts a post, he or she could pick up words and choose how the demand or question is conveyed. Thus, how a post is composed may also influence local government responsiveness.
In order to fill this gap, this study explored the effect of text features. In particular, we separated the content-related and the content-agnostic text features. We investigated whether a delayed response is due to the way the message is drafted or the actual content using posts retrieved from two websites—"Luzhou Wenzheng" and "Chengdu Lizheng Mayor's Mailbox". Consistent with previous studies, we found that the response pattern varies by location, time, and type of queried agencies.
Our results also provided a mixed picture for the effect of text features. For instance, lengthy and low positive sentiment posts generally result in longer waiting times. However, more research is needed to gauge the possibility of a false negative and the meaning of contents extracted from computational tools. In addition, our work scrutinized several methodological issues and sought practical solutions. For example, we explored empirical solutions to address common issues in analyzing big data and provided an alternative way to include LDA topics as controls.